Overcoming Siloed Systems and Manual Processes in a Rapidly Growing Utility Environment
The utility faced significant data and systems integration gaps across multiple legacy platforms and a heavy reliance on manual data entry. External stressors such as regulatory pressure, 44% regional population growth from 2013 to 2022, and the lack of accessibility of data and insights made effective planning and decision making challenging.
Pragmatic Digital Roadmap and Centralized Data Architecture
Our team bridges the gap between data and action by designing a centralized data architecture that consolidates critical sources like SCADA, CMMS, AMI, and LIMS. This solution extracts data from siloed environments and transforms it into a scalable, logical data model. By creating an "Enabled Future State," our team provides the utility with a foundation for advanced analytics and AI-driven insights for real-time monitoring and predictive maintenance.
A Defensible Strategy for Enhanced Operational Efficiency and Transparency
This roadmap and architecture design provides a prioritized path for achieving unprecedented responsiveness and service excellence. By identifying key tactical actions and staffing needs, the City can now maximize digital investments, ensuring resilience and sustainable resource management for the community.
